Click on one of the people below to find out more information.

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  • Jay Lockwood
    Owner
    Jay Lockwood

    Click on the link to see an interview with Jay Lockwood

  • Pino Auletta
    Sales Manager
    Pino Auletta
    905.845.6653 Ext. 223


  • Ben Folkes
    Finance Manager
    Ben Folkes
    Ben Folkes


  • Al Banks
    Service Manager
    Al Banks
    905.845.6653 Ext.240

    Al Banks and Lockwood Chrysler Service Department

  • John Brown
    Sales and Leasing Professional
    John Brown
    905.845.6653 Ext. 224

    I'm happy to say that Lockwood Chrysler is the first and only dealership I've ever worked at. The real story about me, considering that I am fairly new to the auto sales world (I just started in March, 2003), is how I got here.

         After I graduated with my BA in Contemporary Ministry from a small Christian college in Rochester, NY, I came back home, where I was a youth pastor for a year and a half.  Following my pastoral position, I relocated closer to family in the GTA.  At that point I found what was supposed to be a temporary job that turned into three years, and left me feeling like I was selling myself short.

         After long discussions about what I really wanted to do, I found an ad for a car dealership that was hiring. They actually paid for my training as part of a selection process for the right candidate, and, after advancing me to the final decision making round, told me that they did not want to hire me.  Well, it was during the training that they had paid for (thanks a lot, guys) that I started to see how rewarding a career in sales could be.  One thing our facilitator said really stood out to me: "Sales is the truest profession, because it is a reflection of yourself ". For me personally, this is the kind of life I want to lead -- one that outwardly shows my internal values. At the end of the day, my success may be measured by how many cars I've sold, but the real motivation for me is how honestly I've conducted myself, and how accurately I've met my customer's needs.

         Coming up on three years in the industry, I’m starting to see that it’s rare to find a salesperson who stays at a dealership for much longer than one or two years.  From my observations, a lot of them leave because they haven’t treated their customers well enough to reap the rewards of repeat and referral business.  The other thing I’ve learned (and trust me, this one didn’t take long!) is that honesty isn't the first thing that comes to mind when people approach a car salesman.  Shocking, I know.  However, I was raised to believe that it is the best policy to operate by, and I see it with each customer that is rewarded by dealing with us here at Lockwood.

         So, if I didn't get hired by the dealership whose ad I responded to, how did I land at Lockwood? After not receiving the job at the first dealership, I found that the training they provided made me very marketable.  In a nutshell, I turned down 3 job offers that were minutes from my home, to come to Lockwood.  When I came in to talk to our sales managers, and saw the facilities here, I knew right away that this was the place I could make the most of my career. What I still remember about that meeting was when I asked them what motivated them to be the best. You see, every other dealership had told me plainly that money was their prime motivation. Without hesitation, I was told that Lockwood's motivation is to give the best service to everyone that calls, emails, and walks in the door. And since I’ve been here, I’ve witnessed literally hundreds of examples that prove why we are still here after more than 20 years as a dealership:  our customer’s needs are the top priority.  It’s why I chose to come here, and why I've been here ever since.

         That's my story. Believe it or not, I don't want to make you buy a car. I just want to help you with what you need. My goal is to establish trust with every customer, not just so you will come back or refer friends and relatives to me, but more importantly, so that you will have the security of knowing you made the right decision when you chose Lockwood.

  • Mio Radenkovic
    Sales and Leasing Professional
    Mio Radenkovic
    905.845.6653 Ext. 230

    Mio Radenkovic has been a Sales and Leasing Consultant with J. Lockwood Chrysler in Oakville for the past 4 years. Throughout his sales career, he has always firmly believed in bringing forth honesty and integrity to his clients. Past and present clients have found him to be dedicated to his profession and providing them with exemplary customer service.

     

    My objective is simple.  Provide you with excellent satisfaction.

     

    While you are here visiting us at J. Lockwood Chrysler:

     

    • I will provide you with all the information you are looking for.
    • I will make sure you are 100% satisfied.
    • I will treat you fairly and keep your best interest in mind.
    • I will never gouge a client.                 

     

    Our reputable history has led us to be the Number 1 dealer in our region.  This success has allowed us to expand into the prestigious facility that includes a new 18 car indoor showroom.  Our award winning service department was also increased to a 22 bay service area for your convenience.  This allows us to handle large volume, while making your waiting time as short as possible.  We also installed a state of the art, automated car wash to provide you with a clean car when your vehicle is serviced at our dealership.

     

    Our dealership was the first certified store in the area, which is the highest award DaimlerChrysler gives a dealership.  J. Lockwood Chrysler undergoes strict testing and inspections so that you are not only satisfied with our dealership, you are satisfied with Chrysler’s name.

     

    When visiting us, my objective is to provide you with excellent satisfaction, so that you purchase your next vehicle from us. Whether you are purchasing a new or pre-owned vehicle, I promise you will be 100% satisfied. 

     

    Your satisfaction is the key to my success.

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  • Gerry MacDonald
    Sales and Leasing Professional
    Gerry MacDonald
    905.845.6653 Ext. 229

    It is with great pleasure that I introduce myself, Gerry MacDonald, as a professional sales and leasing consultant at J. Lockwood Chrysler Dodge Jeep Ltd.  Lockwood is the first and only automobile dealership with which I have ever been associated.

     

    Prior to joining the Lockwood team, I was a long-time executive at one of Canada's major department stores.  My training, my experience, and my background have together taught me that the Golden Rule applies in the car business just as it applies in all aspects of life:  "Treat others as you would

    like to be treated".  These same high standards are embraced here at Lockwood and it is for that reason I was attracted to this most trusted and respected Canadian-owned company.

       

    Lockwood's reputable history has led us to be the Number 1 dealer in the region.  This success

    has allowed us to expand into the prestigious facility that includes a new 18 car indoor showroom.

    The award winning service department has been expanded to a 22 bay service area for your convenience.  This allows for large volume while at the same time minimizing your waiting time.

    A state of the art automated car wash has been installed to provide you with a clean car when your vehicle is serviced at our dealership.

      

       

    Our dealership was the first FIVE STAR certified store in the area, which is the highest award Daimler Chrysler gives to a dealership.  Lockwood Chrysler undergoes strict testing and inspections so that you are not only satisfied with our dealership but also with Chrysler's name.

     

    When you visit us here at Lockwood, my commitment to you will be as follows:  I will endeavour to exceed your expectations before, during, and after the sale by adhering to the motto ... I will do it all and then some for you.

  • Malcolm Lake
    Sales and Leasing Professional
    Malcolm Lake
    905.845.6653 Ext. 257

    My name is Malcolm Lake and I’m privileged to be your representative at Lockwood Chrysler Dodge Jeep Ltd. My first anniversary here is approaching and the year has been the most fun I’ve had in business, ever. My previous history contains such things as landscaping, large format graphic production and IT support and sales. It took me 50 years to find home but I’m sure glad I’m here now.

     

    By now you’re probably thinking, “That’s great Malcolm, but what’s in it for me?” I see it like this: If I’m having fun doing what I do, I can make the purchasing experience a pleasurable one for you. While buying a car is a big step, and not one I would minimize in any way, there is no reason why it can’t be a pleasurable, no pressure situation.

     

    One thing my past has taught me is to treat people as I would wish to be treated, earn their trust and never abuse that trust. I pledge to always keep that in front of me as we go through the steps starting with finding out your needs and wants, then marrying those criteria in a new vehicle for you.

     

    I look forward to meeting you soon!

  • Jonathan DeFreitas
    Sales and Leasing Consultant
    Jonathan DeFreitas
    905.845.6653 ext 256

    Welcome to J. Lockwood Chrysler of Oakville, my name is Jonathan DeFreitas, Sales and Leasing Consultant.  It is with great privilege and pleasure to welcome you to our award winning dealership.  I worked in the healthcare system for many years and found that coming to Lockwood Chrysler provided me with the same sense of family and teamwork that I was familiar with for so long.  Everyone here has welcomed me with open arms and I reciprocate the same to every customer.  During your visit with us I will present you with inclusive vehicle information and offer you various vehicle options to fulfill your personal, professional, and recreational needs.  I pride myself on honesty, integrity, and a genuine desire to gratify every customer that comes through our door.

    Our dealership was the first five star certified store in the area, which is the highest award DaimlerChrysler gives a dealership.  J. Lockwood Chrysler undergoes strict testing and inspections so that you are not only satisfied with our dealership; you are satisfied with Chrysler's name.

    Our award winning 22 bay service department allows for large volume while minimizing your waiting time and a state of the art car wash was installed to provide you with a clean vehicle every time it has been serviced at our dealership.

    I want you to feel satisfied with your visit and confident that you made the right decision in purchasing a new or pre-owned vehicle from me, Jonathan DeFreitas, and Lockwood Chrysler of Oakville.  Come and visit us any time.

  • Chris Perri
    Sales Consultant
    Chris Perri
    905.845.6653 Ext. 249